Last Updated: July 2026

Welcome to iVisitDXB. These Terms & Conditions govern your use of the iVisitDXB website, membership services and Members Area. By accessing our website or purchasing a membership, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About iVisitDXB

iVisitDXB is a membership platform designed to provide members with access to exclusive discounts on attractions, tours and experiences throughout Dubai.

Membership provides access to exclusive member pricing only. Attractions, tickets and experiences are purchased separately through our authorised booking partner.

2. Eligibility

By using this website or purchasing a membership, you confirm that:

• You are at least 18 years of age.
• You have the legal capacity to enter into a binding contract.
• All information you provide is accurate and complete.

3. Membership

Membership provides access to the iVisitDXB Members Area for the duration purchased.

Available memberships may include:

• Silver Membership (1 Week)
• Gold Membership (1 Month)
• Platinum Membership (12 Months)

Membership begins on the activation date and expires automatically at the end of the membership period.

Once a membership has expired, access to the Members Area and member benefits will cease unless renewed.

4. Member Benefits

Your membership gives you access to exclusive member pricing on participating attractions and experiences.

Discounts:

• vary by attraction;
• may change without notice;
• are subject to availability;
• are determined by our booking partners and attraction providers.

iVisitDXB cannot guarantee that every attraction will always be available or discounted.

5. Third-Party Booking Services

iVisitDXB does not sell attraction tickets directly.

When you select an attraction, you will be redirected to our authorised booking partner to complete your booking.

All attraction bookings are subject to the booking partner's and attraction provider's own:

• Terms & Conditions;
• Cancellation policies;
• Amendment policies;
• Operating hours;
• Health and safety requirements.

iVisitDXB is not responsible for any changes, cancellations, delays or operational decisions made by third-party suppliers.

6. Prices and Payments

Membership fees are payable in full at the time of purchase.

By making a payment, you confirm that:

• the payment details provided are accurate;
• you are authorised to use the payment method;
• sufficient funds are available.

Prices are displayed inclusive or exclusive of applicable taxes where required.

7. Refund Policy

As membership provides immediate access to digital content and exclusive member benefits, membership fees are generally non-refundable once your account has been activated.

Nothing within these Terms affects your statutory rights where applicable.

8. Use of the Website

You agree to use iVisitDXB only for lawful personal use.

You must not:

• share your membership login details;
• allow others to use your account;
• copy or reproduce website content;
• attempt to gain unauthorised access to our systems;
• interfere with the operation or security of the website;
• use the website for commercial purposes without our written consent.

We reserve the right to suspend or terminate accounts where these Terms are breached.

9. Intellectual Property

All content on the iVisitDXB website, including logos, branding, graphics, text, images and design, is owned by or licensed to iVisitDXB and is protected by applicable intellectual property laws.

No content may be copied or reproduced without our prior written consent.

10. Website Availability

Whilst we aim to keep our website available at all times, we do not guarantee uninterrupted access.

We may:

• update the website;
• modify features;
• temporarily suspend services for maintenance;
• discontinue any part of the website without notice.

11. Accuracy of Information

We make every effort to ensure information displayed on our website is accurate.

However:

• attraction details;
• opening times;
• prices;
• availability;
• promotions;
• images

may change at any time without notice.

Members should always check booking information before completing a purchase.

12. Limitation of Liability

To the fullest extent permitted by law, iVisitDXB shall not be liable for:

• any indirect or consequential loss;
• loss arising from attraction cancellations;
• supplier failures;
• travel disruption;
• website interruptions;
• technical issues outside our control.

Our total liability shall not exceed the membership fee paid by the member.

13. Privacy

Your use of iVisitDXB is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your personal information in accordance with that policy.

14. Security

You are responsible for maintaining the confidentiality of your login details.

If you believe your account has been compromised, you must notify us immediately.

15. Communications

By creating an account, you agree that we may contact you regarding:

• your membership;
• account updates;
• booking information;
• important service announcements.

Where you have opted in, we may also send promotional offers and newsletters.

You may unsubscribe from marketing communications at any time.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on the iVisitDXB website.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact page.

iVisitDXB

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